Privacy policy

PetScy, Inc (the “Company”, “we”, “us”, or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.petscy.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification. The Privacy Policy is incorporated into our Agreement for Use of Site and Terms, which can be found on the Site.

You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.

HOW WE COLLECT YOUR INFORMATION

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you use the Site or when you choose to participate in various activities related to the Site such as online chat and message boards. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP addresses or domain names of the computers utilized by the users who use this Site, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the user, the various time details per visit (e.g., the time spent on each page within the Site) and the details about the path followed within the Site with special reference to the sequence of pages visited, other parameters about the device operating system and/or the user's IT environment, and data, conversion rates, marketing and conversion data and statistics, reports, analytics data, reviews and surveys. This data is essentially anonymous when collected, but could be used indirectly to identify a person.

Financial Data

Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor. We will provide you with their contact information upon request. You are encouraged to review their privacy policy and contact them directly for responses to your questions.

Data From Social Networks

User information from social networking sites, such as Facebook, Google+, Instagram, Pinterest, Twitter, including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks.

Mobile Device Data

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device. Your device settings may enable you to disable, change or limit some of these activities. If you connect using our mobile application, this information could include:


  • Geo-Location Information. We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using our mobile application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.

  • Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device’s bluetooth, calendar, camera, contacts, microphone, reminders, sensors, SMS messages, social media accounts, storage, etc. and other features. If you wish to change our access or permissions, you may do so in your device’s settings.

  • Mobile Device Data. We may collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and IP address.

  • Push Notifications. We may request to send you push notifications regarding your account or the application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.

  • Other Location-Identifying Technologies. Our website may use other GPS (global positioning systems) software, RFID (radio frequency identification) and Wi-Fi data, and other subsequent location-based technologies and methods later.
Information you post publicly or disclose to others.




Submitted Materials. All information, ideas, suggestions, concepts, or other materials submitted by you voluntarily or at our request, such as questions sent to us via the Site or user-generated content on our social media presence (collectively, “Submitted Materials”) may be used by us in any lawful manner, provided that personal information portions of Submitted Materials will only be used as described in this Privacy Policy. If the Site permits you to Submitted Materials, we or others may store, display, reproduce, publish, distribute or otherwise use Submitted Materials online or offline in any media or format (currently existing or hereafter developed) and may or may not attribute it to you. You choose what Submitted Materials you submit. You may be able to submit Submitted Materials including ideas, photographs, user profiles, writings, music, video, audio recordings, computer graphics, pictures, data, questions, comments, suggestions and personal information, to private areas of the Site, or to public areas of the Site such as blogs and message boards. Others may have access to this Submitted Materials and may have the ability to share it with third parties. Please think carefully before deciding what information and personal information you share, in connection with your Submitted Materials. Please note that we do not control who will have access to the information that you choose to make public, and cannot ensure that parties who have access to such publicly available information will respect your privacy or keep it secure. We are not responsible for the accuracy, use or misuse of any Submitted Materials that you disclose or receive from third parties through the Site.



Notwithstanding anything to the contrary, unless otherwise explicitly set forth herein or otherwise disclosed to you at the time of collection by us, personal information included in Submitted Materials is not subject to our usage or sharing limitations, or other obligations under this Privacy Policy or otherwise, and may be used and shared by us and third parties to the fullest extent not prohibited by applicable law. We encourage you to exercise caution when making decisions about what you disclose in such public areas. We are not responsible for Submitted Materials you submit to third party services via our service.



Name and Likeness. We may also publish your name, voice, likeness and personal information that is part of your Submitted Materials, and we may use the content, or any portion of the content, for advertising, marketing, publicity and promotional activities.


HOW WE USE YOUR INFORMATION

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Administer sweepstakes, promotions, and contests.
  • Assist law enforcement and respond to subpoena.
  • Compile anonymous statistical data and analysis for use internally or with third parties.
  • Create and manage your account.
  • Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Site to you.
  • Email you regarding your account or order.
  • Fulfill and manage purchases, orders, payments, and other transactions related to the Site.
  • Generate a personal profile about you to make future visits to the Site more personalized.
  • Increase the efficiency and operation of the Site.
  • Monitor and analyze usage and trends to improve your experience with the Site.
  • Notify you of updates to the Site.
  • Offer new products, services, and/or recommendations to you.
  • Perform other business activities as needed.
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
  • Process payments and refunds.
  • Request feedback and contact you about your use of the Site.
  • Resolve disputes and troubleshoot problems.
  • Respond to product and customer service requests.
  • Send you a newsletter.
  • Solicit support for the Site.
  • Other purposes directly related to your use of the Site.


HOW WE SHARE YOUR INFORMATION

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:  

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to provide evidence in litigation or other proceeding, to investigate or remedy potential violations of our policies, to detect, prevent, and address fraud or other illegal activity, to investigate, respond to, or enforce violations of our rights or the security of the Site, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction. To the fullest extent permitted by applicable law, we have complete discretion in electing to make or not make such disclosures, and to context or not contest requests for such disclosures, all without notice to you.

Third-Party Service Providers, Third-Party Content, Links to Third-Party Sites, and/or Third-Party Apps on our website. We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.  

Our website has functionality that allows certain kinds of interactions between our website and third-party content, web sites, applications, platform, code ((e.g., plug-ins, application programming interfaces, and software development kits (“SDKs”)), and Tracking Technologies (collectively, “Third-Party Services”).

For example, you may have an option to use your Facebook, Google or other account provided by a Third-Party Service to interact with our website, including by logging into the service or posting information from our website on the Third-Party Service (or vice versa) (“Social Features”). If we offer and you choose to use Social Features, the Third-Party Service may send personal information about you to us. If so, we will then treat it as personal information under this Privacy Policy, since we are collecting it as a result of your accessing of and interaction on our website. If you use Social Features, and potentially other Third-Party Services, information you post or provide access to may be publicly displayed on the Site (as described in Section “Information You Post Publicly or Disclose to Others” above) or by the Third-Party Service that you use, depending on your privacy settings on each. Similarly, if you post information on a Third-Party Service that references our website (e.g., by using a hashtag associated with us in a tweet or status update), your post may be used on or in connection with our website or otherwise by us. Also, both we and the third party may have access to certain information about you and your use of our website and any Third-Party Service.

Third-Party Services may use their own cookies, web beacons, and other Tracking Technologies to independently, collect information about you, including Third-Party Services to which you are directed from our website, including where you click a link and leave our website entirely. There are certain websites and other Third-Party Services to which we may link from the Site, which are third party websites using our name under license but with their own terms and policies, except where we have explicitly linked to this Privacy Policy.

We are not responsible for the data collection and privacy practices employed by, on or through any Third-Party Services, including where they may be tracking you with their own Tracking Technologies across multiple sites and may be sharing the results of that tracking with us and/or others. These other sites can choose to associate their Tracking Technologies with you, independently collect your personal information and other data about you, and may or may not have their own published privacy policies.

We may engage and work with these Third-Party Services (as well as Service Providers) to serve advertisements on the Site and/or on other online services. Some of these ads may be tailored to your interest based on your browsing of our website and elsewhere on the Internet, which may include use of precise location and/or cross-device data, sometimes referred to as “interest- based advertising” (“Interest-based Advertising”), which may include sending you an ad on another online service after you have left the Site (i.e., “retargeting”). We may use Google Analytics, Adobe Analytics or other Service Providers for analytics services. These analytics services may use cookies and other Tracking Technologies to help us analyze Website users and how they use our website. Information generated by these analytics services (e.g., your IP address and other usage Information) may be transmitted to and stored by these Service Providers on servers in the U.S. (or elsewhere) and these Service Providers and/or Third-Party Services may use this information for purposes such as evaluating your use of our website, compiling statistic reports on the Site’s activity, and providing other services relating to website activity and other Internet usage.

We are not responsible for, and make no representations regarding, the policies or business practices of Third-Party Services, including how they collect, use, or share your information. These Third-Party Services may have their own terms of service, privacy policies or other policies and ask you to agree to the same. Be sure to review any available policies before submitting any personally identifiable information to or otherwise interacting with any Third-Party Services.

Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

By submitting your email address through the Site, you are expressly consenting to receive emails from PetScy, Inc, including from PetScy, Inc’s affiliates, and from third parties concerning offers and advertisements unrelated to PetScy, Inc. To opt-out of receiving email messages from us or from our affiliates follow the opt-out steps provided under Options Regarding Your Information. Please allow up to 10 business days for us to process your request. Please note if you decide not to receive marketing communications from us, you may still receive transactional communications, such as regarding your order(s) (i.e., order confirmation, shipping information, etc.).

Interactions with Other Users

If you interact with other users of the Site, those users may see your name, profile photo, and descriptions of your activity, including sending invitations to other users, chatting with other users, liking posts, following blogs.

Online Postings

When you post comments, contributions or other content to the Site, your posts may be viewed by all users and may be publicly distributed outside the Site in perpetuity.

Third-Party Advertisers

We may use third-party advertising companies to serve ads when you visit the Site. These companies may use information about your visits to the Site and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.

Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

Business Partners

We may share your information with our business partners to offer you certain products, services or promotions.

Social Media Contacts  

If you connect to the Site through a social network, your contacts on the social network will see your name, profile photo, and descriptions of your activity.

Other Third Parties

We may share your information with advertisers and investors for the purpose of conducting general business analysis.

Sale or Bankruptcy

If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline honor commitments we made in this Privacy Policy.

We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.

Onward Transfer Outside Your Country of Residence

Any personal information which we may collect on this Site may be stored and processed in our servers located in the United States or in any other country in which we, or our affiliates, subsidiaries, or agents maintain facilities. By using this Site, you consent to any such transfer of personal information outside your country of residence to any such location.

TRACKING TECHNOLOGIES

Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.

Embedded Scripts

An embedded script is programming code that is designed to collect information about the links you click on and other of your interactions with our website. The code is temporarily downloaded onto your Device from our web server or a third party service provider, is active only while you are connected to our website, and is deactivated or deleted thereafter.

Internet-Based Advertising

Additionally, we may use third-party software to serve ads on the Site, implement email marketing campaigns, and manage other interactive marketing initiatives. This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us.

Website Analytics

You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.

THIRD-PARTY WEBSITES

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Site.

SECURITY OF YOUR INFORMATION

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

POLICY FOR CHILDREN

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy. Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. If you set the DNT signal on your browser, we will respond to such DNT browser signals.

OPTIONS REGARDING YOUR INFORMATION

You may at any time review or change the information in your account or terminate your account by logging into your account settings and updating your account. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms (as defined and set forth in our Agreement for use of the Site and Terms) and/or comply with legal requirements.

Emails and Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

  • Noting your preferences at the time you register your account with the Site.
  • Logging into your account settings and updating your preferences.
  • Contacting us using the contact information provided below.

If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

CONTACT US

If you have questions or comments about this Privacy Policy, please contact us at:

PetScy, Inc
3905 Tampa Rd #2685 Oldsmar, Fl 34677
Telephone: 877-738-7298
support@petscy.com

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